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Windows Hello for Business login - Pin screen behind spinning wheel 본문

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Windows Hello for Business login - Pin screen behind spinning wheel

295~ 2023. 7. 28. 14:50

윈도우11 최초 설치 or Azure Join 후 

Pin 번호 생성 시

설정 화면이 백그라운드 뒤로 가면서 설정이 어려운 경우 

Shift+F10 을 클릭 후 Alt+Tab 으로 다시 이동하면 설정화면이 보이게 된다

 

We configured Windows Hello for Business hybrid key trust; devices are joined on-premises. On my test laptop everything worked fine. But with the first test user, something strange appeared which I never saw before.
If the user logs in with username/password, the user gets the Windows Hello screen because it's added in Intune in the test group. First you must authenticate yourself with a second factor, after that you get the screen where you must set your Windows Hello Pin. But before you can set the pin, you see a spinning wheel. There is nothing you can do at that point as a user.

We found out that if we press “shift + f10” which opens a command prompt, you can use “alt + tab” and surprisingly the Windows Hello Pin screen was behind the spinning wheel and was never brought at front automatically.
Now if this was for one user only, that wouldn't be a problem, but we tested multiple users and they all have the same problem. We also deployed a brand-new laptop, fully updated, and experienced the same problem.

Did anyone see this before? Any idea how to solve this?

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